JUST BELIEVE JEWELRY
Return Policy / replacement
Swap -
Products can be replaced up to 7 business days.
While replacing a product the customer is obligated to present an invoice and the product must be in its original packaging.
No replacement service on the product purchased with a personal engraving / special order.
Cancellation and refund -
Refund can be up to 48 hours after purchase or 2 business days.
When you return the product after 14 days there is an obligation to present an invoice and the product in its original packaging.
There is no possibility to cancel a product manufactured specifically for the consumer according to the dimensions and / or Special requirement or product purchased over 3000 ₪
Cancellation fees are 5% of the product price or 100 ₪, whichever is lower.
Booking abolition of custom engraving cancellation fees are 100 ₪.
Shipping
Israel:
1. Regular shipping with tracking number: free shipping, arrival time: up to 14 business days.
2.Express: Cost 39 shekels, Arrival time: up to 72 hours, according to the list of Israeli post office settlements.
Abrade:
1. ECO POST: cost 30 shekels. Free shipping when buying over 500 shekels. Arrival time: up to 14 business days.
. 2.Express Overseas: cost 100 shekels. Free shipping when buying over 1000 shekels. Arrival time: up to 3 business days.
