Refund policy

Return Policy / replacement

Swap -

Products can be replaced up to 7 business days.

While replacing a product the customer is obligated to present an invoice and the product must be in its original packaging.

No replacement service on the product purchased with a personal engraving / special order.

Cancellation and refund -

Refund can be up to 48 hours after purchase or 2 business days.

When you return the product after 14 days there is an obligation to present an invoice and the product in its original packaging.

There is no possibility to cancel a product manufactured specifically for the consumer according to the dimensions and / or Special requirement or product purchased over 3000 ₪

Cancellation fees are 5% of the product price or 100 ₪, whichever is lower.

Booking abolition of custom engraving cancellation fees are 100 ₪.